Call on: 01332 666222 / 01332 280555

Tel: 01332 666222
Chads Cars: Derby Taxi Service

How to Book a Taxi...

Because of the technology that Chads Cars have invested in over the years we are able to accept bookings in a variety of ways; over the phone, IVR, iCabbi and by Mobile App.

You can also of course book a Taxi in the conventional way, by ringing our call centre on 01332 666222 or 01332 280555 and speaking to one of our fully trained operators.

They are always willing to help you with your enquiries, whatever your needs may be.


In order to be able to book via the IVR system, you only need to have used the conventional method of booking a taxi once. The IVR system then stores a caller's telephone number, and keeps a record of all the addresses booked from that number. Then when you ring again the system will offer to book a taxi for you from one of your popular addresses (landline numbers only have one address option). You will be asked to press 1 when you hear the address you wish to book from. Should you at any time wish to speak with an operator, then just press zero.

Warning: Please be aware that the IVR booking system is an ASAP booking service only, and care should be taken when booking a taxi that will involve the need to make a connection or any other important meeting, i.e. Train, Bus, Interview, Meal. Always allow at least 30 minutes to make your connection within the City.

IVR Bookings icon


iCabbi is our online booking system; you can book for ASAP or make an advanced booking using this service. A valid email address is required for registration.

Guest Bookings via iCabbi: Click Here >>

iCabbi icon

Mobile App

The App is the new way of booking a taxi; you will need either an iPhone or a Smartphone with Android operating system. Then download the app by going to the App Store or Google Play and searching for the CHADS CARS app. Once you have downloaded and installed the App, you will need to register it.

By booking with the App you can make ASAP bookings, or book in advance. Should your requirements change and providing your taxi has not been dispatched, you can cancel your booking through the app. Once your booking has been made, you are able to monitor the booking up to your vehicle being dispatched. Then when your Taxi has been dispatched, you can now track its progress to picking you up.

iPhone App screenshots